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Customer Challenges

As DX gains momentum across various industries, achieving and sustaining its benefits can be challenging. We work together to address these challenges:

• Difficulties in identifying suitable digital initiatives
• Challenges faced with  building digital mindset in employees for DX
• Instilling motivation and preparing employees for DX
• Poor prioritization of digitalization initiatives
• Insufficient evaluation of the benefits of DX
• Sustaining value for digital initiatives

Discover, Design, Develop: A Structured Approach to DX

Yokogawa offers a structured approach to tackle these issues in the DX journey. This approach called, “Discover-Design-Develop,” provides a one-stop consultation, solutions implementation, and a lifecycle support service throughout your DX journey.

Discover

This is the first phase where we discover digital opportunities for organizations and establish the digital transformation roadmap. During this phase Yokogawa’s team of Digital Transformation Consultants (Certified Assessors) and the Subject Matter (Domain) Experts will conduct key assessments including:

1. Business Priority Assessment – Using the TIER Framework, the organization’s business objectives for the long term and the Key Cost drivers will be assessed.
2. Digital Maturity Assessment – Where the organization’s current digital maturity levels will be assessed comprehensively using the 16 dimensions across Process, Technology and Organization building blocks of the Smart Industry Readiness Index (S.I.R.I.) Framework.
3. Key Functional Area Assessment –Yokogawa’s domain experts will conduct detailed individual Functional Area Assessments across Supply Chain, Production & Operations, Asset & Maintenance, Energy, Infrastructure & Cyber Security.

For more detailed information regarding Smart Industry Readiness Index, please refer to the white papers below.
THE SMART INDUSTRY READINESS INDEX ^*1
MANUFACTURING TRANSFORMATION INSIGHTS REPORT 2019 ^*1
THE PRIORITISATION MATRIX ^*1
The Global Smart Industry Readiness Index Initiative: Manufacturing Transformation Insights Report 2022 ^*2
*1Document source: International Centre for Industrial Transformation (INCIT), These are published with permission from INCIT.
^*2Document source: World Economic Forum (WEF), These are published with permission from WEF

TIER Framework^*3

^*3Image Source: International Centre for Industrial Transformation (INCIT)

Key Functional Areas

Based on the findings from these three comprehensive assessments, a phase-wise Digital Transformation Roadmap will be produced. Aiding in the alignment of the organization’s business vision and prioritizing the digitalization activities across the organization.

Design

In the Design phase, we use the results from the Discover phase to design a detailed DX architecture, integration requirement, and business plan.  Gap analysis is also performed to move from As-is to To-be state which includes Feasibility Study of solution implementation, system and solution requirement check and workflow analysis.

Example of Workflow Analysis and Automation for “Production Planning and Procurement”

Production plan, a manual tool like an email, is created through the communications held by Production department, with the Warehouse and Procurement departments. A shared folder is utilized for the exchange of information.

Sample of system integration for workflow automation of “production planning and procurement”

Develop

In the Develop phase, we establish an outcome-based DX odyssey based on the Feasibility Study results and the updated detailed DX roadmap from the Design phase. We provide solution delivery, system integration, change management, training programs, and support services to sustain the value delivered through DX.

Together, we can navigate the challenges and opportunities of digital transformation, co-creating a future of smart manufacturing and sustainable development.

Sample of Customer DX Program in Develop Phase